11 Best Shared Inbox Tools to Help Manage Team Emails (Expert Pick)

At WPBeginner, we manage a lot of customer and team emails across different projects and websites. Along the way, we’ve tried many shared inbox tools to find the best ones for ourselves and small businesses in general. Keeping track of your team’s communication can be a real headache. With so many shared inbox tools out… Continue reading 11 Best Shared Inbox Tools to Help Manage Team Emails (Expert Pick)

10 Best Help Desk Software for Small Businesses 2024 (Compared)

We handle thousands of support queries every day across all of our businesses, and we’ve used a bunch of different help desk software to do it. Although we are now using Groove and are happy with our experience, we also know that there are plenty of other options suitable for small businesses. That’s why we’re… Continue reading 10 Best Help Desk Software for Small Businesses 2024 (Compared)

9 Best Zendesk Alternatives for Small Businesses

Are you looking for Zendesk alternatives for your small business’s customer support? You’re not alone. While Zendesk is a popular choice, many users have complained about its high costs, complex interface, and limited support. These factors are important for small businesses, where every penny and minute counts. Here at WPBeginner, we understand these challenges firsthand.… Continue reading 9 Best Zendesk Alternatives for Small Businesses

10 Best Technical Documentation Software for WordPress

Are you looking for the best technical documentation software for WordPress? Technical documentation software helps you easily write, edit, and manage documentation inside WordPress. This enables users to get the information they need without asking for support and helps you reduce support queries. In this article, we’ll show the best technical documentation software for WordPress… Continue reading 10 Best Technical Documentation Software for WordPress

How to Setup a Shared Gmail Inbox for Your WordPress Site

Do you need to set up a shared Gmail inbox for your WordPress website? If you want to make it easier for your team to handle emails for your WordPress site, then creating a shared inbox is the way to go. It lets everyone on your team see and reply to emails from one place,… Continue reading How to Setup a Shared Gmail Inbox for Your WordPress Site

Welcome HeroThemes to the WPBeginner Growth Fund

Today, I’m extremely excited to announce that WPBeginner Growth Fund has taken an investment stake in HeroThemes, the parent company behind the popular WordPress knowledge base theme and plugin called Heroic KB and KnowAll Theme. Over 26,000 smart business owners use HeroThemes’ plugins and themes to create an extensive knowledge base and offer best-in-class customer support to… Continue reading Welcome HeroThemes to the WPBeginner Growth Fund